12 April 2024

SAM Announces 2024 SAMMY Award Winners

Storage Asset Management (SAM) proudly announces the winners of its 2024 SAMMY Awards. SAM takes this opportunity each year to honor outstanding team members who have demonstrated a commitment to SAM’s Core Values and achieved remarkable professional success throughout the year. Continue reading to learn of the recipients of this year’s SAMMY awards.

Sammy Awards 2024

Best Merchandise Sales Award

The Best Merchandise Sales Award honors those facilities with the highest merchandise sales throughout their districts. The teammates at these stores are true experts, providing recommendations to simplify the packing and moving process for their tenants. They assume the lock sale and recommend the ideal combination of boxes, tape, mattress covers, and more. Congratulations to the following:

  • Appletree Storage – Perkins – Baton Rouge, LA
  • Storage Sense –Kansas City, MO
  • B&G Storage – Brewton, AL
  • 4Storage – Philadelphia, PA
  • Storage Sense – Hinesville, GA
  • Ocean Storage – Yorktown, VA

Best Sales Skills Award

The Best Sales Skills Award recognizes properties in each regional district that achieved the best close rates on leads originally generated through the Call Center or a website this year. Congratulations to the following storage facilities:

  • Storage Sense – Frankfort, IL
  • West Creek Self Storage – West Creek, NJ
  • Storage Sense – Bonaire, GA
  • 4 Storage –Philadelphia, PA
  • Valley Storage – Shallotte North
  • Scot Stor Mini Storage, Currituck, NC

Best Mystery Shop Scores Award

The Best Mystery Shop Scores Award celebrates storage facilities that attained the top Mystery Shop Scores this year. These facilities consistently demonstrate outstanding performance in their daily operations. Congratulations to the following storage facilities:

  • Storage Sense – North Picayune, LA
  • Trindle Self Storage – Carlisle, PA
  • Storage Sense – Cumming, GA
  • Storage Sense – Orion, MI
  • Storage Sense – Mebane, NC
  • Storage Sense – Monroeville – Pittsburgh PA

Best Delinquency Control Award

The Best Delinquency Control Award acknowledges storage facilities that excelled in payment collection throughout this year. These facilities effectively communicate at the time of rental that payment is expected in advance without demand, use the tools available (past due letters, emails, and storage collections), and recognize the efficacy of personal collection calls in prompting past-due customers to settle their accounts. Congratulations to the following facilities:

  • Max Storage –Hurricane, UT
  • Subtropolis –Kansas City, MO
  • Storage Sense – Mt. Carmel – Huntsville, AL
  • Stack N Stor – Patterson, NY
  • Storage Sense – Clearwater, FL
  • Storage Sense –Monroeville –Pittsburgh, PA

Best Protection Sales Award

The Best Protection Sales Award commends storage facilities that achieved the highest insurance package sales within their respective regions. The managers and facilities recognize that by providing protection options, they not only assist their customers but also enhance the profitability of their stores. Congratulations to the following:

  • Appletree Storage – Gonzales, LA
  • Storage Sense – Georgetown, KY
  • Storage Sense – Clarksville, TN
  • Storage Sense – Orion, MI
  • Storage Sense – Washington Rd – Martinez GA
  • Valley Storage –Williamsport, MD

Revenue Budget Crusher Award

The Revenue Budget Crusher Award acknowledges facilities that demonstrate the highest revenue performance in their respective regional districts. These storage facilities consistently excel in selling locks and extra merchandise, avoiding waiving fees, embracing tenant increases, and other strategies to boost revenue! Congratulations to the following facilities:

  • Storage Bros – Idaho Falls, IA
  • 422 Storage – Palmyra, PA
  • Storage Sense –Tiny Town – Clarksville, TN
  • Storage Sense – Livonia, MI
  • Storage Sense – Port Charlotte, FL
  • Storage Sense –Monroeville –Pittsburgh, PA

Outstanding Local Marketing Award

The Outstanding Local Marketing Award celebrates stores that achieved 100% of their goals for all 12 months and experienced the most significant growth in new Neighborhood Friends this past year. Local marketing plays a crucial role in cultivating brand recognition in the community, which can ultimately contribute to a rise in overall sales. Congratulations to the following stores:

  • Storage Sense – Leesville, LA
  • Storage Sense – Lancaster, PA
  • Storage Sense – Warner Robbins, GA
  • Storage Sense – Doylestown, PA
  • Storage Sense – Aiken, SC
  • Storage Sense – Charlottesville – Albemarle

Best Reputation Management Award

The Best Reputation Management Award acknowledges facilities that achieved the highest ratio of reviews versus move-ins. Kudos to the regional leaders who surpassed their goal for each store! These reviews play a crucial role in each store’s search rankings, establishing credibility and trust within the community, and ultimately boosting overall move-ins. Congratulations to:

  • Appletree Storage – Gonzales, LA
  • Storage Sense – York, PA
  • Storage Sense – Jonesboro, GA
  • Mr. Storage, South Toledo – Toledo, OH
  • Mission Storage – Hernando, FL
  • Ocean Storage – Yorktown, VA

Best Lease Up Award

The Best Lease Up Award recognizes the storage facility with the greatest overall improvement throughout the year. Congratulations!

  • Summit Self Storage – Mills River
    • Location opened late June 2022
    • By December 2022, occupancy was 67%!
    • Added another 330 units in September 2023!
    • Grew occupancy an additional 28% in 2023!
    • 71.4% Autopay
    • 67% Choice Protection
    • Beat budget by 259%

Store Manager of the Year Award

The Store Manager of the Year Award celebrates SAM facility managers who have embodied SAM’s Core Values and demonstrated exceptional professional performance throughout the year. Congratulations to all the awardees below!

  • Michelle Cathey – Storage Sense – Shreveport, LA
  • Michael Rispulo – Macoby Self Storage – Pennsburg, PA
  • Kay Payne – Storage Sense – Mt. Carmel – Huntsville, AL
  • Michelle Malebranche – Storage Sense – Metuchen, NJ
  • Michelle Prevatte – Valley Storage – Burgaw, NC
  • Beverly Morgan – Storage Sense – Manassas, VA

Assistant Manager of the Year Award

The Assistant Manager of the Year Award celebrates the SAM facility assistant managers who have embodied SAM’s Core Values and demonstrated exceptional professional performance throughout the year. Congratulations to all the awardees below!

  • Carla Puleo – Storage Sense – Phoenix, AZ
  • Jackie Dawson – 422 Storage – Palmyra, PA
  • Darlisa Maxwell – Storage Depot – Douglasville, GA
  • Amy Farr – Sunrise Storage – Orwigsburg, PA
  • Pam Kern – ABCD Econo Storage – Brooksville, FL
  • Eric Wilt – Valley Storage – Valley Mall – Hagerstown, MD

Customer Care Agent of the Year

The Customer Care Agent of the Year Award recognizes a member of our customer care team who has shown exceptional performance in their virtual assistance of our tenants and potential customers. Congratulations to our winner!

  • Carol Habel

Above & Beyond Award

The Above and Beyond Award pays tribute to team members who consistently surpass their professional responsibilities, be it by undertaking new tasks, smoothly transitioning to new roles, or delivering outstanding customer service to their local tenants. Congratulations to the following recipients:

  • Shannon Dunning – Storage Sense –Flagstaff, AZ
  • Beckie McClain – StorTropolis Self Storage –Blue Springs, MO
  • Paul Young – Storage Sense –Highway 72 – Huntsville, AL
  • Tiffany Sorrell – ValueSpace – Halfmoon, NY
  • Lakota Bollinger – Valley Storage – Hickory (North), NC
  • Bev Rodriguez – District Manager
  • Chelsea Mailhiot – Customer Care Agent
  • Jennifer Barroqueiro – SAM Corporate
  • Bryan Forino – SAM Corporate
  • Matthew Pfalzer – SAM Corporate
  • Scott Stutler – SAM Corporate
  • Amy Ward – SAM Corporate

SAM Core Values Award

The SAM Core Values Award celebrates individuals who genuinely embody SAM’s Core Values and contribute to a team environment that promotes collaboration and continual improvement. Congratulations to the recipients listed below!

  • Jessica Holloman – Storage Sense – Long Beach, MS
  • Caden Willets – Stortropolis– Lenexa, MO
  • Kallie Jackson – Storage Sense –Hampton Cove – Owens Crossroads, AL
  • Latoya Russell – Fairless Hills Self Storage – Fairless Hills, PA
  • Angel Smith – Storage Sense – Mebane, NC
  • Bill Owens – District Manager
  • Victoria Barcello – Customer Care Agent
  • Chris Buzzuro – SAM Corporate
  • Jennifer Garner – SAM Corporate
  • Gretchen Geibe – SAM Corporate
  • Samantha Hall – SAM Corporate
  • Lee Kunkel – SAM Corporate
  • Amy Pope – SAM Corporate

District Manager of the Year Award

The District Manager of the Year Award recognizes the SAM District Manager who has consistently surpassed expectations, outperformed their revenue budget, improved their Google Review rating, and excelled in their everyday responsibilities throughout the year. Congratulations to our recipient below!

  • Jill Gauger

SAM Corporate Teammate of the Year Award

The SAM Corporate Teammate of the Year Award recognizes corporate teammates of SAM that go above and beyond their professional duty, whether it be through collaboration, training assistance, or their overall work demeanor. Congratulations to our recipients below!

  • Jen McCloskey
  • Mickie Mellott
  • Breanne Zimmerman