FAQ's Third Party Management

Can I, as the storage facility owner, still be involved if I sign-up for management services?

Yes, with SAM third-party management you can be involved in the day to day operations as much or as little as you choose. We are flexible in our partnership with owners.  We have the ability to provide the owner with details or just an overview of important information. 

What type of reports do I receive?

We know how important having up to date information on your property is to you so we make sure that you have access to all the data you need. You will have access to the following reports:

  • Bank Account and Financial Report Reconciliation
  • Budgets vs Actual Results
  • Cash Flow Statements
  • Monthly Balance Sheet
  • Monthly Reporting/ Operations Update (staff, market, site maintenance, etc.)
  • Capital Improvements
  • Customer Survey Results
  • Quick access to any additional reports requested 

Is the transition smooth to SAM’s Management?

The SAM team will make sure that the integration to our management will be seamless. All departments will work with you on every step to ensure smooth sailing. If you currently have on-site staff, we will give them an opportunity to join our team.

Do you help with an exit strategy?

If you are considering selling your storage facility, we can connect you with our many clients and industry contacts that are active buyers.

Does SAM own any of the managed facilities?

No, SAM only third-party manages facilities. We want our clients to succeed and to ensure this, we prefer there to be no conflicts of interest.