Frequently Asked Questions

Yes — with SAM third-party management you can be involved in the day-to-day operations as much or as little as you choose. We are flexible in our partnership with owners. We have the ability to provide you with granular detail on every aspect of operations, or simply an overview of the most important information. The level of involvement is entirely up to you.

Absolutely. The SAM team will make sure that the integration into our management is seamless. All departments works with you on every step of the process to ensure a smooth transition.

If you currently have on-site staff, we will give them the opportunity to join our team and continue serving your facility.

Yes. If you are considering selling your storage facility, we can connect you with our many clients and industry contacts who are active buyers. Our team has deep relationships across the self-storage investment community and can help position your asset for the strongest possible outcome.

We know how important having up-to-date information on your property is, so we make sure you have access to all the data you need. You will receive:

• Bank Account and Financial Report Reconciliation
• Budgets vs. Actual Results
• Cash Flow Statements
• Monthly Balance Sheet
• Monthly Reporting/ Operations Update (staff, market, site maintenance, etc.)
• Capital Improvements
• Customer Survey Results
• Quick access to any additional reports upon request

No. SAM exclusively provides third-party management services — we do not own any of the facilities we manage. This is intentional. We believe that having no ownership stake in the properties we manage eliminates any potential conflict of interest and ensures that our focus is always 100% on your success as the owner.