Self Storage Management

Our professional self storage management company knows what it takes to help you grow your business. We have a portfolio of 600+ locations in 38 states, including more than 175+ remotely managed locations. We pride ourselves in our vast array of knowledge in all the areas you will need for the successful management of your facility. This includes, but is not limited to:

Revenue Management Accounting Human Resources State Lien Laws Auction Procedures Retail Operations Marketing Pack and Ship Stores Maintenance Financial Auditing Budgeting

Every property has a unique market, demographic, and personality. We work with you to integrate our proven techniques into your business to provide you with stellar results. Your property will be managed by our amazing executive staff and industry professionals including our district managers, marketing managers, third-party vendors, on-site managers, accounting, and human resources personnel.

Getting Started

If you are considering breaking into the self storage industry and are looking for a long-term plan that works, let us help you get off to the right start to increase your chances of continuing success. Let our staff help you with all of the time-sensitive pre-opening tasks, so that nothing falls between the cracks. This includes finding and hiring your on-site staff, helping adjust your unit mix, helping with the design and layout of the front office, integrating your computer software and hardware, establishing a marketing plan, developing your rental agreements and forms, and establishing policies and procedures.

Request a Complimentary Analysis

Our Approach

Flexible Marketing Plans to Meet Your Needs

Our expert team takes a comprehensive, three-pronged approach to marketing, targeting the digital space, the local community, and the self storage facility itself.

We pride ourselves on creating and maintaining modern, user-friendly websites that make it easy for potential tenants to find and engage with your property online. These sites support online reservations, move-ins, payments, and customer inquiries designed to streamline the tenant experience. Our AI-powered chatbot assists visitors in real time and connects directly to our Customer Care Center team for seamless support.

Our local marketing efforts are hands-on, from door hangers and local promotions to ribbon-cuttings and grand openings. We continuously track performance and work closely with your on-site manager to tailor an evolving marketing plan that reflects your facility's unique needs.

We maximize every touchpoint inside the facility — promoting retail products, tenant protection plans, and referral programs through strategic in-store signage and customer engagement. We also encourage word-of-mouth growth with our Refer a Friend referral program.

With SAM, your facility's marketing is never one-size-fits-all. It's thoughtful, data-driven, and always evolving to deliver real results.

Digital Marketing

Known as inbound marketing, it is key to your facility's success. Here are just a few of the items we focus on.

Local Marketing

Proactive marketing to assist in bringing people in the door. The following items are very important to the success of your facility:

Monthly Goals & Reporting
Print Marketing
Promotional Materials
Referral Program for Tenants & Local Businesses
Rental Truck
Event Planning
Local Partnerships
Action Plans for Managers

On-site Advertising

We work hard on our on-site advertising so we are ready when potential customers stop by.

Brand Identity

Your Brand or Ours

Storage Asset Management understands the importance of brand identity.

Option 1

Your Existing Brand

If you already have a brand, you may choose to maintain it, ensuring continuity and preserving your unique market position. We will help to strengthen it within the marketplace with our marketing expertise.

Option 2

Storage Sense

If you do not have your own brand, we have developed a brand that you can utilize. Storage Sense is Storage Asset Management's brand for facilities. By choosing this brand, you'll benefit from greater economies of scale in website and marketing costs and the advantage of faster online visibility due to an established presence across 300+ locations. If you are interested in utilizing Storage Sense, we would be happy to discuss that in further detail.

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Economies of Scale

Cost Saving Benefits

We do our best as self storage managers to maximize the value of our client's investments over time. Because of our size, we are able to bring added value to each individual property we manage. We help you examine your spending item-by-item and no expense is too small to be examined. Our team focuses solely on the self storage industry to bring your facility the dedicated expertise it deserves. We consistently monitor all of our facilities expenses and compare them to similar facilities to help increase everyone's cost savings. Our goal is to help you maintain a quality facility while maximizing profits. The amazing rates we get from our vendors are passed to our clients to help with the bottom line.

Here are some cost savings benefits by using a third party storage management company:

Annual cost review vs similar sites
Vendor contracts
Telecommunications
Utility purchasing
Credit card processing
Call center rates
Lead generation websites
Software services
Payroll expenses
Back office support
Marketing plan management
Graphic design
Website and internet marketing
P&C Insurance

Full Transparency

Financial Reporting

We know how important having up to date information on your property is to you so we make sure that you have access to all the data you need. We also understand the value of your time, so we handle the day-to-day operations so that you do not have to. We work hard to make sure that you have peace of mind knowing that your business is in good hands and that your self storage investment is growing. Our professional accounting team and operations teams work together to manage all financial aspects of the operation including:

Vendor contracts
Accounts payable
Payroll management
Bank account and financial report reconciliation
Daily deposit verification
Operations budgeting and forecasting
Owner distributions
Quick access to any additional reports requested
As needed or regularly scheduled conference calls
In-person meetings with middle/executive management
Monthly reporting to owners
Income statements
Monthly balance sheet
Update on operations (staff, market, site maintenance, etc.)
Capital project suggestions
Customer survey results

People-First Operations

Personalized Training for Team Members

There are many people who believe that the top three factors in building a successful storage facility are "location, location, location". We believe that the top three are "Manager, Location, Quality". We take pride in helping you with one of the most important parts of your business: hiring your management staff.

We carefully monitor the location managers through many avenues to ensure their continued success. Some of the ways we do this is through mystery shoppers, recorded phone calls, customer feedback, and overall facility audits. We hold managers to a high standard and reward their continued excellence. This has allowed us to retain phenomenal employees over the years.

We provide all managers, seasoned or not, with a comprehensive training program that includes:

Introduction and history of the self storage industry and local market
Introduction and study of the Employee Handbook
Introduction and study of the Policy & Procedures Manual
Visiting all local self storage facilities
Daily operations
Importance of a properly executed lease
Cash management
Sales skills
Lead management
Customer service
Collections procedures
Using the computer software
Basic site maintenance

Our ongoing training over the phone, on-site, and through meetings covers a variety of topics including: