Every year Storage Asset Management holds an annual meeting that serves as an awards ceremony and mini-training session for property managers. Property managers from 11 states, ranging geographically from Florida to Connecticut attended. The meeting kicked off with Jay Hoke, President, reviewing SAM’s tremendous year in 2014.
Property managers participating in role playing customer service exercise
Property managers then received training in customer service, marketing, expense control, closing leads, smart discounting, legal/collections, other revenue sources, and rate management.
Property managers participating in role playing customer service exercise
The Annual Awards was an exciting highlight of the day. Each year SAM recognizes property managers who have done an excellent job. Below are the winner and categories.
Congratulations to all the winners!
Best Merchandise Sales: AR&C Self StorageBest Mystery Shop: Storage King Lancaster AveBest Mystery Shop: Valley Storage LexingtonAccounting Excellence: Water Tower Self StorageBest Delinquency Control: AR&C Self StorageBest Protection Sales: Storage King Lancaster Ave and Storage King North PhiladelphiaBest Close Rates: Chester Heights Self StorageBudget Crusher Award: CaGe Self StorageAbove and Beyond Award: Storage Center on 512Most Improved Property: Albany Super StorageMarketing Award: Trumbull Self StorageThe UPS Manager of the Year: The UPS Store on Leitersburg PikeAssistant Manager of the Year: Lesa Wyse at Valley Storage
Manager of the Year: Brandon Poffenberger at Valley Storage- Valley Mall location
SAM 2015 Staff Photo from Annual Meeting
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